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Accommodation Orla-Mo, St Ives, |
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Terms
And Conditions of Hiring (effective Monday,
25 February 2008) THE HIRING CONTRACT SHALL BE BETWEEN THE HIRER AND THE OWNER
OF THE PROPERTY. THE BOOKING IS MADE IN ACCORDANCE WITH THE FOLLOWING: THESE CONDITIONS MUST BE STRICTLY ADHERED TO: 1.
Bookings made more than six weeks in
advance require a deposit of one third of the full hire charge. The balance
& deposit against breakages/losses
(£495 see below) is payable six weeks before occupation. 2.
Bookings made six weeks or less
before occupation require payment of the full hire charge plus the deposit
against breakages/losses (£495 see below) at time of reservation. 3.
A deposit against breakages/losses of
£495 is held and is returnable within 14 days of completion of the holiday
minus any telephone usage (charged at cost) and any loss or damage that may
have been incurred. Please ensure booking name is correct, as the 'Deposit
against breakages' is returned to the person that the booking is made out to. 4.
For parties in excess of ten, there
is a surcharge of £35 for each additional person per week. e.g. for party of
12 surcharge = £70. 5.
Premises are fully checked between
lettings and any damage to the premises or equipment is fully chargeable to
tenants. The liability is not limited to the deposit amount against
damage/breakages. 6.
Premises must be vacated by 10am on
the day of departure and can be occupied from 3pm on the day of arrival to allow
adequate time for cleaning the premises. Arrivals outside of these times are
ONLY ACCEPTED BY PRIOR ARRANGEMENT. 7.
The name of each occupant is to be
listed on the booking form together with the ages of those less than 21 years
and there is to be no alteration to this list without the prior consent of
the owner or his agent. 8.
No animals or pets are permitted. 9.
The accommodation is for holiday use
only and that no rights to remain in the accommodation exist for the tenant
or any person accompanying him/her on holiday. 10. In the event of a property being no
longer available, we will endeavour to offer you a suitable alternative or a
full refund. We cannot be under any further obligation for any costs
associated with any changes. 11. Tenants must do nothing to make void
or voidable any policy of insurance, must not cause a nuisance to neighbours
and must allow the landlord his servants or agents reasonable access. 12. If due to any occurrence BEYOND THE
CONTROL OF THE LANDLORD OR HIS AGENT the accommodation is not available as
booked the landlord will refund the deposit but be under no further liability
to the tenant. 13. All accommodation must be kept and
left in a clean and tidy state and all furniture returned to the place in
which it was found on entry. 14. We reserve the right to withhold part
of the damage deposit toward extra cleaning costs where a property has not
been left in a reasonable condition or where services provided such as
electricity and gas have been abused. 15. Tenants must observe any general
rules and regulations applying to the property. 16. Breach of any of these conditions
shall entitle the landlord/Agent to resume possession forthwith. 17. We reserve the right to ask for a
further £100 per person refundable damage deposit on persons under the age of
21, if deemed necessary 18. Where car parking is provided, use of
this is entirely at the tenants own risk. 19. We reserve the right to refuse any
booking. 20. We regret we cannot accept bookings
for groups all less than 21 years of age. 21. Complaints/problems should be
reported as soon as possible during occupation of the rented property. Any
complaints received on departure or when you return home cannot be dealt
with, as it should be appreciated that it is not possible to correct or
investigate effectively at that time. 22. The owner or owner’s agents
have no authority to vary the terms and conditions of trading and no
telephone or other conversation (a description or opinion) albeit in good
faith, shall be held to alter the owner’s printed matter. 23. We reserve the right to amend
prices/descriptions quoted in the brochure/website due to errors and/or
omissions. 24. Whilst every effort has been made to
describe as fully as possible the property, we cannot accept responsibility
for any changes. We cannot be held responsible for any disappointment caused
where a customer has differing expectations to those detailed in the
description. 25. We cannot accept liability for events that occur outside our control, such as normal breakdown of domestic appliances, plumbing, wiring and damage resulting from exceptional weather conditions. Once advised of a problem we will take immediate action to try to affect a speedy solution. 26. Cancellations must firstly be advised by telephone to Surfives followed by written confirmation within 7 days. Surfives will use their best endeavours to secure another booking on the property for the same term and if possible for the same charge but reserve the right to negotiate a charge. Surfives shall not be liable at the suit of any hirer of accommodation on the grounds that Surfives have not used their best endeavours or for any other reason. If the property has not been re-let the full hire charge will still become due 6 weeks before your holiday commences. If the property can be re-let, we will refund all monies paid less a) £50 administration fee, plus b) any shortfall in re-let charge, plus c) any late availability advertising costs; after the holiday has taken place. We strongly recommend that you take out Cancellation Insurance. |
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Accommodation Orla-Mo, St Ives, |
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